Login FAQ

2/9/2019

Common login problems and how to resolve them


I cannot remember my password to log into Roslin

Click on the forgot password link below to reset your password. Once you have entered your email address be sure to check your inbox and follow the prompts in the mail to reset your password.

https://app.roslinlab.com/account/forgotpassword

I've tried to log into Roslin but it says my email is not recognised?

If your email is not recognised, check for spelling mistakes or try using another email address. The email address you use to login needs to match the email address that has been added to your employee record on Roslin.

Alternatively, contact your local HR representative who will be able to assist you further or put you in contact with the account administrator. Account administrators are able to confirm the email address entered on employee records stored on Roslin.

I'm not sure what email address to use when I log in?

If you received an email invitation to log into your Roslin account, use the email address that email was sent to.

The email address you use to log in needs to match the email address that has been added to your employee record on Roslin.

If you are in doubt, please contact your local HR representative who will be able to assist you further or put you in touch with the account administrator who will be able to confirm which email address has been used on your employee record stored on Roslin.